Frequently Asked Questions

If your question is not answered below please don’t hesitate to contact us directly.

General FAQs

Yes. One important thing to know before you travel to Indonesia is the Indonesia has four different types of visa:Visa Exemption, Visa on Arrival, Visit Visa & Multiple Visit Visa. Each type of visa has specific requirements. You can check the details and Visa & Immigration policy here: http://www.imigrasi.go.id

Bahasa Indonesia is the national and official language of Indonesia and is used in the entire country. Most Indonesians also have their own ethnic language and dialect, with the most widely spoken being Javanese and Sundanese. Some ethnic Chinese communities continue to speak various Chinese dialects, most notably Hokkien in Medan and Teochew in Pontianak.

English is not widely spoken in Indonesia. However, an acceptable level of English can be understood in a number of major cities and tourists’ destinations including Bali, Batam, Jakarta, Bandung, Surabaya, and Yogyakarta. Moreover, most hotel and airline staff can also communicate in English on a basic to moderate level. All of our guides/drivers can also speak English.

You could find SIM Card in airports where they held a number of local cell phone company providers booths for you to choose from such as Telkomsel, XL, Smartfren, 3/Tri, Axis, Indosat/IM3, etc. The prices vary for each provider starting from IDR 10,000. 

You can exchange foreign currency in major cities throughout the archipelago at banks and money changers. Most tourists’ resorts have money changer facilities; however, if you are traveling to more remote areas it is advisable to exchange your money beforehand. If you need a large amount of foreign currency, and you don’t have a foreign currency account at your bank, it is best to order the money the day before. Local banks keep a limited amount of foreign currency in their smaller branches.

The climate of Indonesia is almost entirely tropical. The uniformly warm waters that make up 81% of Indonesia’s area ensures that temperatures on land remain fairly constant, with the coastal plains averaging 28 °C, the inland and mountain areas averaging 26 °C, and the higher mountain regions, 23 °C. Temperature varies little from season to season, and Indonesia experiences relatively little change in the length of daylight hours from one season to the next.

The main variable of Indonesia’s climate is not temperature or air pressure, but rainfall. The area’s relative humidity ranges between 70% and 90%. Although air temperature changes little from season to season or from one region to the next, cooler temperatures prevail at higher elevations. In general, temperatures drop approximately 1°C per 90-meter increase in elevation from sea level with some high-altitude interior mountain regions experiencing night frosts.

Being a tropical country, Indonesia does not have spring, summer, autumn, or winter, instead of just the two seasons of Rainy and Dry, both of which are relative. While there is significant regional variation, in most of the country (including Java and Bali) the dry season is March to October, while the wet season is November to February. However, global warming has made the seasons less predictable.

Most hotels add a 10% service charge to the bill on top of the 10% tax. In restaurants where service charge is not added, a tip of 5 to 10% on the bill will be appropriate depending on the service and type of establishment.

Private Tour FAQs

This means that during the tour, it will only be your group. We do not mix other strangers into your tour. With that being said, there will still be other tourists in the tourist attraction but our car and guide will be specifically for you. 

We also run public tours , this will be separately labelled and this would mean that you travel with strangers together. 

Flight Itenrary FAQs

Most of the tour package would indicate the start time and end time for the tour package. 

If you are in doubt, do not hesitate to chat with us through the online chat or drop us an email. =)

We do but it depends on the time and period of your travel. Prices of air tickets also fluctuate from time to time. Once you are confirmed with the tour package, you can check with us for a preferred rate for the air ticket. However, the price quoted will only make sense if you are about to book. 

We recommend our customers to use www.skyscanner.com (our partner) to search for the competitive prices for air tickets. 

Others

You can spend any time between 3 days and 1 month for your holiday. With each holiday length we will recommend you how to best spend your precious vacation in the country.

As for price wise, it depends on what kind of traveller are you. For the mid tier, you will typically a comfortable trip will be about 80-120USD per day inclusive of the accommodation , food, trips, entrance fees etc. 

In general, children are counted as 11 and below and each component of the trip have a different policy toward children. For example: for air plane ticket, your under-2 year old toddler will travel free of charge; and 2-11 year old will be charged 75% ticket fare.

We do have children price for certain package and we recommend to check the package details for the price details. 

Yes we definitely can. Once the trip ends, you can let us know where you want to be dropped off (Must be on the way in the itinerary) and you can continue onwards to your other destination.